Is CyberGhost not working on your device? Are the servers not fast enough? Maybe it’s time to upgrade to a VPN provider that suits your needs better. To do that, you’ll first need to cancel your CyberGhost VPN subscription. The process might seem difficult, but we’ve made it simpler with our quick step-by-step guide below:
- Go to the CyberGhost website.
- Log in to your account.
- Click on the CyberGhost logo in the top right corner and select “Subscriptions.”
- Click on “Cancel subscription” and confirm your cancellation in the next window.
Now, that you’ve cancelled your CyberGhost subscription, you’ll need an alternative. We recommend NordVPN, because it offers top-of-the-line encryption, fast servers, online anonymity, and great compatibility with many devices. It’s also very affordable.
Read the article below to find out how to cancel CyberGhost if you got it through your desktop, Play Store, or App Store. We’ll also discuss how to get a refund and the best CyberGhost alternatives.
Even though CyberGhost is a popular VPN provider, it’s possible their service is just not for you. Maybe the speeds aren’t as fast as you’d like, or the applications are clunky for no apparent reason. So, maybe it’s time to move on to greener pastures by canceling your CyberGhost subscription.
But don’t worry. You won’t have to do this alone. In our article, we outline the different steps to take if you want to cancel CyberGhost VPN and get a full refund. However, we also recommend that you should not be without protection when going online. So, you may want to opt for another VPN provider.
NordVPN is one of the best alternatives to CyberGhost. It has blazing-fast speeds, great unblocking capabilities, and no limits on compatibility. With features like Multi-Hop and Threat Protection, you get the ultimate internet freedom for the price of a few snacks. NordVPN also offers some great discounts for new subscribers!
How to Cancel CyberGhost Subscription on Different Devices
To cancel your CyberGhost subscription on different devices, you’ll need to follow different procedures. It’s important to remember that the cancellation procedure depends on how and where you purchased your subscription:
- CyberGhost desktop subscription: If you bought your CyberGhost plan on a Windows PC, you’d have to cancel it by logging into the CyberGhost website with your credentials.
- CyberGhost mobile subscriptions: If you purchased your CyberGhost subscription on your mobile device, you’d have to cancel your plan via the App Store or Play Store.
Keep reading below to find out how to cancel CyberGhost VPN on desktop and mobile devices.
How to cancel CyberGhost on Windows and macOS
If you got your CyberGhost subscription through their website, you’ll have to follow these steps to cancel your subscription:
- Go to the CyberGhost website and click on “My Account” in the top right corner.
- Fill out your username and password and click on “Log in” to access your account.
- Select the CyberGhost icon in the top right corner and choose “Subscriptions.”
- Click on “Cancel subscription” right next to where it says when your next payment is due.
- Click on “Continue to cancel” to confirm your cancellation.
You have now canceled your CyberGhost account. We strongly recommend considering a solid alternative VPN. Based on our extensive tests, we recommend opting for NordVPN. This is one of our best VPNs for Windows and macOS.
With military-grade encryption, super-fast speeds, and great versatility, NordVPN is a great option for all Windows and MacOS users. This provider is also an unblocking powerhouse. With NordVPN, we could enjoy high-end streaming services like Amazon Prime Video, Netflix, and Hulu from any part of the world.
How to cancel a CyberGhost subscription on Android
The easiest way to cancel your CyberGhost VPN subscription on an Android device is through the Google Play Store. Follow the steps below to end your subscription plan:
- Open the Google Play Store app.
- Tap your profile icon in the top right corner of your screen.
- Select “Payments and subscriptions.”
- Tap “Subscriptions.”
- Select the CyberGhost app and click on the “Cancel subscription” button at the bottom.
- Confirm your cancelation, and you’re done.
How to cancel CyberGhost VPN on iOS
If you are using an iOS device, you can simply cancel your CyberGhost subscription through the CyberGhost app. You can do so as follows:
- Open the CyberGhost app and click on the little gear in the top left corner.
- Click on your email address at the top to enter your account settings.
- Tap on “Manage subscription” to view all your Apple subscriptions.
- Select your CyberGhost subscription from the list.
- Cancel your CyberGhost subscription. If you run into any problems, you can also check out the Apple support page for canceling subscriptions.
Note:
The steps above only work if your CyberGhost subscription is associated with your Apple account. If you got your subscription through the CyberGhost website, you’ll have to use the website to cancel as well.
How to Cancel CyberGhost Subscription by Email
You can also cancel your CyberGhost subscription by contacting the CyberGhost customer service team via email. You could contact CyberGhost via live chat support, but sadly, that feature has been axed.
To terminate your CyberGhost subscription by email, send a request to cancel your subscription to support@cyberghost.ro. Be sure to mention your reference number. You’ll find this on the CyberGhost website, in your account, under “Subscriptions.”
A CyberGhost customer support agent will cancel your subscription. Ideally, you should do this well before your subscription’s auto-renewal.
Canceling doesn't automatically get you a refund:
If you cancel your CyberGhost subscription using one of the guides above, you won’t get an automatic refund. Doing so will merely disable auto-renewal and future payments. You must contact customer support to get a refund. Don’t worry, we’ll show you how.
How to Get Your Money Back From CyberGhost
The CyberGhost refund process is easy. Because of CyberGhost’s 45-day free trial policy, you need to make sure you request a refund within 45 days after purchasing your subscription. If you’ve got a monthly subscription, you only have 14 days.
Contact support via support@cyberghost.ro and place a refund request. Be sure to mention your purchase reference number from when you bought CyberGhost. You can find that number in your emails.
It’s not mandatory to give a reason for your refund request. However, doing so could be a nice way to help CyberGhost improve its service.
After requesting a refund, the full amount should be transferred via your original payment method within five to 10 business days.
But remember, certain rules apply to a CyberGhost refund policy, and there are cases in which you might not get your money back, even if you message CyberGhost within the first 45 days. These include:
- If you misuse CyberGhost’s resources in a way that goes against their policy.
- If you’ve bought a subscription through a third party, like the Apple app store on iOS, you’ll have to contact the specific provider to get a refund.
Canceling CyberGhost? Try These Alternatives Instead!
If CyberGhost VPN is not working as you’d like and you have canceled your subscription, you will need an alternative to fill the void left behind by CyberGhost. Browsing the web without a VPN means you’ll miss out on the great protection and unblocking features that a good VPN offers.
Below, you’ll find some excellent CyberGhost alternatives. All of these VPNs have been hand-selected based on our extensive experience and testing with over 80 VPNs. They all hold at least one significant advantage over CyberGhost.
1. NordVPN: User-friendly CyberGhost alternative with enhanced security features
NordVPN is an excellent VPN for those who want a user-friendly alternative to CyberGhost, with loads of features and dependable servers that are great for streaming, gaming, and surfing.
During our NordVPN vs CyberGhost comparison, we found that NordVPN’s user interface was very friendly and easy to use. What really blew us away was the server selection. Just clicking the little refresh button was enough to change our server location in a few seconds. Bypassing geo-blocks can’t get any easier than this!
Moreover, NordVPN had some of the most dependable servers we’ve come across. We never dealt with any DNS leaks or IP addresses that didn’t correspond with the server we had selected.
This VPN provider could also unblock some of our favorite streaming services. For instance, we thoroughly enjoyed using NordVPN to unblock the UK version of Netflix since it had some shows that weren’t available on Netflix US. It’s a great VPN for watching Netflix from anywhere and gaming on servers scattered around the world.
NordVPN is also one of the safest VPNs out there. Thanks to its military-grade encryption, strict no-logs policy, and extra safety features like Threat Protection, no one can tap into your data.
Other features include an automatic kill switch that disconnects you from the internet if the VPN malfunctions and double VPN connections that encrypt your data twice. And the best part? You can try all these features using a NordVPN free trial that comes in the form of a 30-day money-back guarantee.
2. Surfshark: The fastest CyberGhost alternative
Surfshark has the speed you need to stream, surf, and game without hindrances and the security to keep your data safe while doing all that.
After testing numerous providers with a rigorous speed test, including Surfshark, we discovered it was the fastest VPN. It has enough juice to propel your videos at the speed of light. Furthermore, you can use it to watch Sling TV from any part of the world because of its excellent unblocking capabilities.
Surfshark is also highly secure and offers great privacy, thanks to its outstanding 256-bit encryption and strict no-logs policy, as we discovered during our CyberGhost vs Surfshark comparison.
Another huge advantage that Surfshark holds over most VPNs is that it offers unlimited simultaneous device connections. We used it on several of our devices, and it worked like a charm. Surfshark is perfect for people in a large household or for those who own a lot of electronics.
This provider is also very reasonably priced. Moreover, Surfshark offers a 30-day money-back guarantee period, so you can try out its super-fast servers and enhanced security features without having to commit to anything.
3. PIA: An affordable CyberGhost alternative
Are you, like most people, a true bargain hunter but one who still expects quality? Then you can’t go wrong with PIA (Private Internet Access). It’s one of the cheapest VPNs in the market.
Despite its affordable price tag, PIA delivers a highly secure VPN experience. It offers robust security and anonymity with AES 256-bit encryption and a no-logs policy. This means that Private Internet Access does not retain any sensitive information while you are using the service.
PIA also offers the largest server network of any VPN. The provider boasts a whopping thousands of, which makes it easier to find a server that will give you access to good speeds and streaming platforms you may be looking for.
Final Thoughts: How to Cancel Your CyberGhost Subscription
In this article, you’ve learned how to cancel your CyberGhost subscription, and we’ve seen that it’s pretty straightforward. You just have to make sure to choose the right cancellation method for your situation:
- Use the CyberGhost website if this is where you got your subscription.
- Cancel through the Google Play Store if you bought your subscription plan here (you can also use the CyberGhost website).
- Access the CyberGhost app if your subscription is tied to your Apple account.
- Contact the CyberGhost customer service team via email to cancel any automatic renewals and subscriptions manually.
If you decide to cancel CyberGhost, we recommend getting a solid VPN to replace it. After all, there are almost too many VPN advantages to count, and browsing the web without a good VPN can expose your data. As we discussed, these are some excellent CyberGhost alternatives.
| VPN | Why is it a good CyberGhost alternative? |
|---|---|
| NordVPN | NordVPN scores higher on user-friendliness and security than CyberGhost, thanks to its easy-to-use interface and enhanced security features. |
| Surfshark | Surfshark is faster than CyberGhost and most VPNs on the market. Moreover, it doesn’t have a device limit. |
| PIA | PIA is even cheaper than CyberGhost and has a huge server network of thousands of servers. It’s great for unblocking extended libraries of different streaming services. |
NordVPN, our best CyberGhost alternative, comes out on top. We have tested NordVPN extensively, and we are always impressed with its unblocking capabilities and robust safety features. NordVPN currently offers some great discounts on new subscribers.
Do you have a specific question about canceling GyberGhost, getting a refund, or CyberGhost alternatives? Check out our FAQ down below to see if we’ve already answered your query. If we haven’t, be sure to leave us a comment.
CyberGhost is definitely easy to cancel, just follow these steps:
- Log into your account from the CyberGhost website.
- Click on the CyberGhost logo and select “Subscriptions.”
- Choose “Cancel subscription” and confirm your cancellation.
If you’ve bought the subscription through third parties, follow the same process on the respective app stores.
Here’s how you can cancel a CyberGhost VPN subscription iOS devices:
- Open the CyberGhost app and tap the gear icon.
- To enter the Settings menu, click on your email address.
- Tap on “Manage subscription.”
- Select your CyberGhost subscription and cancel it.
You’ll also have to request a refund in accordance with the policies of the App Store.
In order to get a CyberGhost refund, you’ll need to request one within 45 days after buying your subscription (14 days if it’s a monthly subscription). You can do so by contacting CyberGhost support at support@cyberghost.ro.
You most definitely can get a refund on CyberGhost! However, this is only possible if you request your refund within CyberGhost’s money-back guarantee of 45 days (14 days for monthly subscriptions). You’ll have to contact CyberGhost support via support@cyberghost.ro to request a refund.
