ExpressVPN logo next to a calendar with a cross, a cross icon with a hand clicking it and the word cancel
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How to Cancel ExpressVPN and Get a Full Refund: A Brief Overview

ExpressVPN is a fast and trustworthy VPN provider, however, it may not suit the needs of all. Therefore, if you want to cancel your ExpressVPN subscription just follow the simple steps below:

  1. Go to the ExpressVPN website.
  2. Click on “My Account” at the top right of the page.
  3. Login with your credentials and a verification code that will be sent to your email.
  4. Click on “My Subscription.”
  5. Select “Edit subscription settings.”
  6. Click “Turn Off Automatic Renewal.”
  7. Your subscription has now been cancelled!

If you got your your subscription through the Play Store or the App Store, you have to cancel within the respective app.

Nevertheless, staying safe online is essential. So we recommend using an alternative VPN provider that is cheaper, and it is, in fact, our highest ranked VPN service, NordVPN.

NordVPN has many of the same features that ExpressVPN offers, and more, including double VPN connections, dedicated IPs, and fast connections.

To learn more about cancelling your ExpressVPN subscription, check out the complete article below.

ExpressVPN is known for its user-friendly interface, the wide range of VPN protocols it uses, and its ability to unblock popular streaming platforms. However, its lack of dedicated IPs and pricey subscription plans may be a couple of reasons why someone may want to cancel ExpressVPN.

This article will explain how to cancel ExpressVPN and get an ExpressVPN refund. We’ll also highlight some great ExpressVPN alternatives to choose from. But before we get into all of that, there are certain things you should know before canceling ExpressVPN.

What You Need to Know Before You Cancel ExpressVPN

Before you decide to cancel your ExpressVPN subscription, there are a few things you should know:

  1. Remember how you paid for your ExpressVPN subscription. Based on your payment method, there are different ways to cancel ExpressVPN, either from its website or the app store you subscribed from.
  2. It’s not possible to cancel your subscription within the ExpressVPN app. You’ll need to do this on the website or in the Play Store/App Store.
  3. You can use your subscription until the day you paid for it. Even if you have canceled your ExpressVPN subscription, you can still use the VPN service until the last day of your billing period or money-back period of 30 days.
  4. If you paid for your ExpressVPN subscription using Bitcoin, you can’t cancel your subscription. Instead, it will end automatically after the billing period.
  5. You can still retain your login information after canceling. You’ll still have the ExpressVPN Keys account even after you cancel your subscription, as ExpressVPN does not have access to the information you have stored in ExpressVPN Keys.

How to Cancel ExpressVPN on Desktop (Credit Card and PayPal)

Did you pay for ExpressVPN using a credit card or PayPal? Then you can only cancel your ExpressVPN subscription from your desktop browser and on the ExpressVPN website. To do so, follow these steps:

  1. Go to the ExpressVPN website.
  2. Select “My Account” on the top right of the page to manage your subscription settings.
  3. Enter your login information in the “Sign in” section and a verification code that will be sent to the email address associated with your ExpressVPN account.
  4. Click on “My Subscription” in the left column.

    ExpressVPN account page where the menu item My Subscription is highlighted
  5. Select “Edit subscription settings.”
  6. Click on “Turn Off Automatic Renewal” and follow the prompts until you get the following message: “Your subscription has been canceled.”

    ExpressVPN subscriptions page where the button to turn off automatic renewal is highlighted

Now, you have canceled your ExpressVPN subscription.

Browsing the web or doing everyday activities such as shopping online or watching movies and TV shows on streaming platforms can be dangerous without a VPN, as all your personal information is exposed. Therefore, we recommend using a more affordable alternative to ExpressVPN, which is, in fact, our highest-ranked VPN here at VPNOverview, NordVPN.

How to Cancel Your ExpressVPN Subscription on Android or iOS (Play Store or App Store)

If you got your ExpressVPN subscription through the Google Play Store or the Apple App Store, you can only cancel ExpressVPN through these channels. Simply follow these steps:

  1. Open your Play Store or App Store app.
  2. Log in with the account that you purchased the ExpressVPN subscription with.
  3. Tap on the profile icon in the top-right corner.

    Play Store interface where the profile icon is highlighted
  4. Select “Payments & subscriptions” if you have an Android device or “Subscriptions” if you use an iOS device.

    Play Store menu where the button for Payments & Subscriptions is highlighted
  5. Select ExpressVPN from the list of subscriptions on your screen and follow the instructions to cancel your subscription.

How to Cancel ExpressVPN If You Paid With Bitcoin

If you paid for ExpressVPN using Bitcoin, you only have to do one simple thing to terminate your subscription: wait until your subscription expires. ExpressVPN subscriptions that are bought with Bitcoin don’t renew automatically. As such, you don’t have to do anything to cancel yours.

Note that paying with Bitcoin doesn’t affect your ExpressVPN 30-day money-back guarantee.

Moreover, if you don’t like the service for whatever reason, you can contact customer support within 30 days from when you first purchased your plan. They will then send you a link where you can give your Bitcoin wallet address. They’ll return the price you paid in USD (using Bitcoin) to you in crypto.

Bitcoin payments and ExpressVPN's money-back guarantee:

Note that, since ExpressVPN uses prices in USD and not in Bitcoin, you might get back less (or more!) Bitcoin than you initially paid when asking for a refund.

How to Get Your Money Back From ExpressVPN

Just like many providers, ExpressVPN offers a free trial or otherwise called a 30-day money-back guarantee. This is great news for those who, for whatever reason, are not satisfied with the service after trying it out. You can cancel ExpressVPN anytime and get a refund within these 30 days.

To use this money-back guarantee, just contact customer support using ExpressVPN’s live chat or email support before the 30 days are up. For instance, if you get your subscription at 12:00 on January 1, you have to contact support and request a refund before 12:00 on January 31.

Chat with ExpressVPN support agent asking for a refund for an ExpressVPN subscription

After you have contacted ExpressVPN and told them you want a refund, they’ll briefly review your account. They will then ask you for the reason for your refund request.

You are not obligated to tell ExpressVPN why you want a refund. However, if you feel like helping them improve their service, you can tell them why you’d like to cancel.

Chat with ExpressVPN support agent stating a reason for wanting a refund for an ExpressVPN subscription

ExpressVPN’s representative will now outline ExpressVPN’s benefits. They’ll ask you if you want to reconsider your cancellation. Provided you haven’t changed your mind, confirm that you want a refund.

Chat with ExpressVPN support agent confirming a refund for an ExpressVPN subscription

When you’ve successfully requested a refund, ExpressVPN will transfer the money back to your payment method within seven business days.

Best ExpressVPN Alternatives

As mentioned, ExpressVPN is one of the best VPNs around. We certainly enjoy using the provider since its strong encryption keeps both our company, as well as our private internet activity protected.

Moreover, ExpressVPN can easily unblock many streaming services, such as Netflix US, Hulu, HBO Max, and Disney+.

Nevertheless, we understand different people look for specific features when using a VPN provider, such as extremely fast servers, dedicated IP addresses, optimized streaming servers, and a lower price tag. We’ll discuss some VPNs below that tackle these pain points that you may want to consider if you cancel ExpressVPN.

1. NordVPN: The best all-around ExpressVPN alternative

Screenshot of NordVPN website homepage
  • Even more features than ExpressVPN
  • 40% more affordable than ExpressVPN
  • Dedicated IP addresses and compatibility with many services for a great streaming experience

According to our rigid testing and analysis of over 80 VPNs and, more specifically, the tests we performed on NordVPN, we discovered that this provider is not just the best ExpressVPN alternative: it’s currently the best VPN.

NordVPN
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  • Fast and large worldwide network of VPN servers
  • Perfect for privacy and streaming
  • Trusted by many, with over 14 million users
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A lot of NordVPN’s prowess lies in its strong 256-bit encryption and its robust security and privacy features. The latter include a kill switch that will stop you from connecting to the internet without a VPN, double VPN connections that will offer you more privacy, and obfuscated servers which mask your data and hide the fact that you are using a VPN.

However, NordVPN is also a great option for users that want to stream their favorite shows worldwide. This is thanks to NordVPN’s compatibility with plenty of streaming services, such as Netflix, HBO Max, Disney+, and BBC iPlayer.

We greatly enjoy using NordVPN to unblock the American and the UK versions of Netflix, for instance. This gives us access to the best Netflix shows, such as Young Sheldon (a Big Bang Theory spin-off) and Stranger Things.

NordVPN’s streaming capabilities are only reinforced by the option of getting a dedicated IP address. These specialized IP addresses are perfect for getting access to streaming services that normally block VPNs.

We also like NordVPN’s user interface a lot. It’s a handy map that makes it very easy and straightforward to connect to servers around the world.

NordVPN software showing the map of the US

Last, NordVPN offers a free trial and comes in at a significantly lower price point than ExpressVPN. This and all the features mentioned above make NordVPN the top VPN provider on the market right now and one worth considering if you cancel ExpressVPN.

2. Surfshark: The best ExpressVPN alternative for those who want speed and affordability

Screenshot of Surfshark homepage
  • Some of the fastest VPN servers around
  • 65% more affordable than ExpressVPN
  • Recently added dedicated IPs offer better streaming capabilities

Surfshark is a great ExpressVPN alternative for those who want great speeds out of their VPN. With Surfshark’s lightning-fast servers, browsing, streaming, and even downloading were a breeze for us. In fact, Surfshark is one of the fastest VPNs we have tested.

Surfshark
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9.0
  • Very user-friendly and works with Netflix and torrents
  • 30-day money-back guarantee. No questions asked!
  • Cheap with many extra options
Visit Surfshark

Through our most recent review of Surfshark, we discovered that it has recently also added dedicated IPs to its arsenal of VPN servers. This means the VPN is even more suitable for streaming now!

As you’d expect from a premium VPN, Surfshark offers some excellent security as well. This is mainly thanks to its strong AES 256-bit encryption and excellent VPN protocols: OpenVPN, IKEv2, and Wireguard.

Last, you’ll be happy to know Surfshark is one of the cheapest premium VPNs around. Surfshark also offers a free trial in the form of a 30-day money-back guarantee, so if you want to cancel Surfshark because it doesn’t have the features you are looking for, you can get a full refund.

3. CyberGhost: A streamer’s and a saver’s dream!

Screenshot of CyberGhost VPN website homepage with added logo in the corner
  • Optimized streaming servers for specific streaming services
  • 67% more affordable than ExpressVPN
  • 45-day money-back guarantee

CyberGhost is another excellent ExpressVPN alternative. It’s a great choice for the price-conscious. After all, CyberGhost is the cheapest VPN provider on this list of ExpressVPN alternatives.

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  • Very user-friendly
  • High quality for a low price
  • Torrents and Netflix possible
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CyberGhost has much more to offer than a low price, however. After all, CyberGhost is also known for being one of the most user-friendly VPNs around. The convenience that CyberGhost offers is only increased by its dedicated streaming servers.

CyberGhost offers special streaming servers, which are optimized for specific streams, such as: Hulu, PeacockTV, Sky Go UK, BBC iPlayer, Netflix US, and Netflix UK. We greatly enjoyed using the Netflix US server to unblock Netflix during our CyberGhost review.

Needless to say, CyberGhost’s security is up there with the best as well. The provider uses solid 256-bit encryption and protects your data with the following strong VPN protocols: OpenVPN, IKEv2, and Wireguard.

Apart from all these great features and an incredibly affordable price, CyberGhost also offers a free trial through a 45-day money-back guarantee. This is the most generous money-back guarantee we’ve come across in all our years of testing countless VPNs! That’s why it is worth taking CyberGhost into account if you cancel ExpressVPN and are looking for another provider.

Final Thoughts: How to Cancel Your ExpressVPN Subscription

As we’ve seen, canceling ExpressVPN is a straightforward process, which you can complete in a few simple steps. Depending on your payment method, you can easily cancel your subscription on the ExpressVPN website, the Google Play Store, or the App Store.

Is ExpressVPN’s (admittedly somewhat hefty) price tag your main reason for canceling? Then we recommend checking out some more affordable VPN providers that also have robust security features and so much more.

Some of the best ExpressVPN alternatives can be found below.

ExpressVPN alternativeWhy is it a good ExpressVPN alternative?
NordVPNNordVPN is just as reliable as ExpressVPN but is significantly more affordable
SurfsharkSurfshark offers even better speeds than ExpressVPN and has cheaper subscription plans
CyberGhostCyberGhost is even better for streaming than ExpressVPN and offers subscription packages at great prices

Do you want more in-depth information about how ExpressVPN and the alternatives above stack up? Then be sure to check out these extensive VPN comparison articles:

How to Cancel ExpressVPN: Frequently Asked Questions

Do you have a specific question about cancelling your ExpressVPN subscription? Check out our FAQ below to see if we’ve already answered your question. If we haven’t, feel free to leave a comment below!

Is it easy to cancel ExpressVPN?

It sure is! If you paid for your ExpressVPN subscription by credit card or PayPal, you just need to go to the Account section of the ExpressVPN website  and turn off automatic renewal.

If you got ExpressVPN on the Play Store or App Store, you’ll need to cancel ExpressVPN within the respective app. We have an extensive article on how to cancel ExpressVPN that contains detailed instructions.

How do I cancel ExpressVPN and get a full refund?

In order to get a full refund from ExpressVPN, you’ll need to use their 30-day money-back guarantee. To do so, simply contact ExpressVPN’s customer support, either through live chat or email, within 30 days after purchasing your subscription and request a refund.

How do I cancel ExpressVPN's free trial on iOS?

To cancel ExpressVPN’s free trial for iOS:

  1. Tap on your Apple ID at the top of your phone’s “Settings.”
  2. Select “Subscriptions.”
  3. Choose your ExpressVPN subscription.
  4. Tap on “Cancel Trial.”
  5. Choose “Confirm.”

Check out our detailed guide on how to cancel ExpressVPN.

How do I remove my credit card from ExpressVPN?

To remove your credit card information completely, you have to contact ExpressVPN’s customer support. You can also change your credit card information in your ExpressVPN account by selecting “Edit credit card” and clicking save once you have entered the new information.

For more information about ExpressVPN and how it works, have a look at our ExpressVPN review.

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